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GYMagine Gymnastics
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http://www.GYMagine.com

3616 South Road Ste B-3
Mukilteo WA 98275
United States of America
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Phone: 425-513-8700
Fax: 425-513-8505
Contact: Mr. Kelly R. Donyes GYMagine@hotmail.com
gymnastics

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Gymnastics & Cheer Gymnastics Clubs

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Reviews for GYMagine Gymnastics
# of reviews: 2
Overall: 2.835 out of 10.0
Review by: Kay99
Date: 18 March 2011 (Updated: 18 March 2011)
Ratings
Average: 3.67
Overall: 2
Coaches: 5
Equipment: 8
Environment- heated/cooled when necessary: 5
Program Flexibility, willingness to tailor to students: 1
Feels like a business (1) or a family (10): 1
I signed my daughter up for a Friday class at Gymagine and paid for the whole session (6 weeks of lessons I think). After the first lesson we were told that there was not enough participants so it would merge with the Thursday class (a day my daughter is unable to attend). My daughter was extremely disappointed, but to make matters worse, Gymagine would not give me a refund for the remaining lessons!!! They said I could only receive "credit" towards future lessons. I just about came unglued as I can’t imagine any business thinking it is okay (or legal) to accept money from a customer and then not honor the agreement by switching the day of the class.

A few days later a manager called me and said she would give me a refund "this one time", but that their policy is usually NO REFUNDS only credit. I think Gymagine needs to study up on the law and the term "bait and switch" and they will learn that they are breaking the law by denying refunds when THEY cancel or change a date. It doesn’t matter that they eventually gave the refund. Who wants to do business with a company that makes you get nasty just to get what is fair? They lost me forever and i have 3 kids that would have taken lessons with them.

We then joined another gym where we heard similar complaints about Gymagine’s "bait and switch" and "no refund policy" scam.

Review by: Gymnast987
Date: 14 March 2011 (Updated: 18 March 2011)
Ratings
Average: 2
Overall: 1
Coaches: 1
Equipment: 5
Environment- heated/cooled when necessary: 3
Program Flexibility, willingness to tailor to students: 1
Feels like a business (1) or a family (10): 1
Gymagine is TERRIBLE !!!!! I had my son at Gymagine for six months and the coaches for the younger kids are INCOMPETENT and that is being generous to give them that much credit..

The coaches for the younger kids (3-7 year old) are high school kids who do NOT know how to deal with younger kids. Half the time the coaches do not show up and then they scramble to find a fill in coach so they either consolidate 2 classes into 1 or they cancel the class all together. When they do show up, they do not know how to coach young kids, they are ineffective to communicate instructions. They do not demonstrate the activities to provide a visual so the kids can see what is being asked of them.

I recently took my other son to a birthday party and it looks like they have actually gotten worse. My son takes gymnastics at a different gym and understands the basics but he completely shut down at Gymagine and refused to participate after 15min because the coaches do not interact with kids, they do not demonstrate moves and they do not provide any personal instructions. There were 4 instructors at the party and none of them provided any assistance or extra instructions to kids who were unfamiliar with a gym environment. There were kids crying and scared and needed a little assistance to walk across a balance beam and you would think someone would help the kids. Gymagine solution to kids crying and being scared was to provide instructions over a loud speak (P.A. system). If you are considering this place at all then take the free class and try one or two of the other gyms before you sign up. Once you participate in a gym that has competent instructors then you will not sign up for gymagine. There are gyms in Everett and in Mount lake terrace. I live close to gymagine and the extra drive time to a different gym is well worth the investment.

In summary, the coaches at gymagine are high school kids with no experience and they have ZERO work ethic.


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