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FAQ - Frequently Asked Questions
Answers to your Gym Chat sport club teams website building questions - most frequently asked questions are answered here! If your question is not listed or has not been answered, please contact us! You may also post your question on the message boards!

Questions - click on any of the Questions below to jump to the Answer.

1) I signed up for our Club Teams Website through the sign up form, what am I supposed to do now?

2) Are there any hidden costs for our Club Teams Website, such as for web hosting, or domain names?

3) So how can I update and fix our Club Teams Website?

4) Can I have different, and more than one, admins for maintaining our Club Teams Website?

5) We can access our Club Team Website directly using www.gymchat.com/username?

6) Can I change our Club Teams Website Username after we have already picked one?

7) How can our club members join the Club Teams Website?

8) Can I customize the ordering of the listings for the Competitions, Workouts, Booster Club, etc., ?

9) Can I make our own style for my webpages background, and for the links, and text, etc.?

10) How can I control how our club gets indexed in the Gym Chat Find Club Search?

11) Where do I change the Password Protect setting to off? What does a Password Protect setting mean?

12) Is there an easy way to tell our members and everyone about our Club Teams Web?

13) Our Message Board doesn't post the messages at the correct time zone for us; can I change the time zone setting so it matches?

14) Our club contact information and email address have changed; what should I do?

15) I forgot my username/password, what should I do?

16) I forgot my email address, now what?

17) How can I include images throughout my teams web pages, like on my homepage?

If your question is not listed or has not been answered, please contact us!

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Answers

1) After you have signed up for your Club Teams Website, you automatically get a confirmation email (sent to the email address you provided). Click on the link in that email, or copy/paste the link into your web browser if it's not clickable (link may not be clickable for AOL users). This will take you to the registration page where you can activate your account and choose to upgrade to premium membership to have your website be ads-free. Premium membership comes with one FREE month membership. Choose the yearly billing cycle package to get the lowest rate of $31/month PLUS a FREE domain name for your teams website, so that it can be accessible via www.your_domain.com.

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2) You may choose to use your club teams website ABSOLUTELY FREE! No web hosting or domain name costs required! You may upgrade to premium membership to have your website be ads-free for as low as $31/month, plus the first month FREE. Choose the yearly billing cycle and also get a FREE domain name associated to your teams website, so that visitors may access it with www.your_domain.com instead of just www.gymchat.com/your_username .

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3) No web design or programming experience required, even to make your own custom style for your webpages or update your content! To make changes and update your Club Teams Website, go to your Styles, Content, and Account Control Panels. You can access these pages from these respective Edit Styles, Edit Content, and Edit Account icons located right below your links menu on your webpages. You must first be logged on to have admin access to your pages; if you are logged on but are not on your club teams website, click on your username tab displayed on the top left of all the Gym Chat pages to easily go there. On the control panel pages, you just fill out the forms and click the update buttons and all the coding is done for you! You can manage the content of your Calendar, Multimedia, and Message Board pages directly from those pages...."X" icons are for deleting the content, pencil icons are for editing the content.

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4) Yes. There is one club admin logon for the whole Club Team Website, that has all access and all admin authority. You can assign moderators to your teams website by clicking the Moderator button under their profile photo directly on your Player Pages section. Moderators can approve new members/remove members, untag photos/videos/audios to your club, and manage the calendar events.

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5) Yes, you can access your Club Teams Website directly using www.gymchat.com/username for the URL address in your web browser, where 'username' is your selected username. If you choose the yearly billing cycle, you also get a FREE domain name associated to your teams website, and visitors can also access your teams website via www.your_domain.com .

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6) Sure! You can change your Club Teams Website Username any number of times, make it suit your club! After having picked one on the Club Teams Website Sign Up Form, you may easily change it from your Account Control Panel page (just click on the "Edit Account" button from your webpages). If you have chosen the yearly billing cycle and your free domain name to associate with your teams website, your domain name cannot be changed until the next year, due to domain name registrar restrictions - but your Gym Chat club username still can.

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7) Your club member can join your team website by clicing the "Join" button on any of your team pages. Once they are approved as a member, their profile photo/username will be displayed on the team's "Player Pages" section.

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8) Sure! You can set the default display sort/order of your information tables for the Competitions, Workout, Forms, Booster Club, Blogs, and Links pages from their respective admin panels -- click on the Edit Content icon on your pages, then follow the different content admin links at the top to get to the page you want, and click on the "Categories" button to jump to the Information Table settings for sort/order.You can choose the sort/order of the display of the events on your Club Calendar from your Calendar Settings page (click on the admin link on our Calendar, then click the "Calendar Settings" link on the left links menu.

Users may sort/order the listings on the information tables for the Competitions, Workout, Forms, Booster Club, Blogs, and Links pages for themselves by clicking on the header links of the tables -- a double click on the links reverses the order. These sortings/orderings don't affect the default settings you set for the display as the admin..

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9) Yes, you can choose from one of 40 ready-to-use Gym Chat styles or you may make your very own unique one easily! Just go to your Styles Control Panel by clicking on the "Edit Style" icon located below your links menu on your webpages, and fill in the form there labeled "Create Custom Design" and click the "Update Style" button there at the bottom.

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10) You can choose which options you would like your Club Teams Web to be indexed by in the Gym Chat Find Club Search on your Club Account Control Panel -- check the boxes for the option under the "Include In Club Search" field that you would like to be indexed by: Club Name, Web Username, Web Title, City, State, and/or Country.

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11) You can set your Club Webpages Setting from you Account Control Panel, choose "Password Protect" or "Public". Password Protect means that visitors are prompted with a page to enter in the Club Access Password to gain access to the Club Teams Web; Public means anyone has access to the Club Teams Web and do not need to enter any code to go through the pages. You can set your Access Password initially from the Club Sign Up Form and then from your Account Control Panel as well, below the 'Webpages Setting" field.

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12) Sure, you can click on the "Tell Your Friends" button at the bottom of your Club Webpages and the link to the page you clicked from will automatically be displayed on your message to them and you may add your own message as well. You may also use the "Invite Friends" button to invite friends from your email contact list on hotmail, yahoo, etc. or from your other social networks such as facebook, myspace, etc.

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13) You can choose your Time Zone Setting from your Account Control Panel; just choose your time zone from the menu to make it match your area, and click the "Update Account" button to update! Your timestamps for your messages will be automatically updated!

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14) If your contact information has changed, simply update it from your Account Control Panel page (just click on the "Edit Account" button from your webpages). It is especially important to keep your email address up-to-date, to make sure you receive important Gym Chat emails and in case you have forgotten your password you can easily get it emailed to you by clicking the "Forgot Login" link on the top of any Gym Chat page, and following the instructions there.

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15) If you forgot your username/password, just click on the "Forgot Login" link on any of the Gym Chat pages, and follow the instructions there. Your username/password will be emailed to you automatically.

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16) If you forgot your Club account email address or need additional assistance logging in, please contact us for help.

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17) You can include images and gif animations/videos throughout your teams web pages, like on your teams web homepage by creating a 'hyperlink' to it in any of your text boxes in your controlpanel. Here's how:

In your control panel for the page you want to add your media to, go to the text box section and click the button on the text box editor which is circled in the picture below:

text box editor

This will pop-up a window where you can insert the url of the media you would like to add.

hyperlink image pop-up

The media should appear in this window as you finish typing the url to it (like above example); if not, try clicking anywhere in the window once and make sure you haven't filled in a http' in the field because that would be an extra one - if still no image appears, this means either your url is incorrect or the server your media is on does not allow hyperlinking. Once the media appears, just click on it and then this pop-up will close and the media will be added to the text box you are on, where you can edit the size and placement of it!

Most club members use media urls off of their main club website or media posted to Gym Chat, by right-clicking on the media, then clicking "Properties" on the pop-up menu, and then they copy the "Addres (URL)" property and paste it in this text box pop-up window.

To add photos/videos/audios to your club teams website Multimedia page, upload to the appropriate Gym Chat application using your Player account - videos/audios are under the TV section, photos are under the Media section - just click on the Upload link and fill out the form. Then tag the items on their respective page under the TV/Media sections by clicking the yellow Tag button under their display. You may tag items uploaded by your friends or by you. Members of your club can also tag to the club. You can tag items to yourself and friends, as well as networks,groups, and clubs you belong to.

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